About Us

Pathways provides supportive housing options, day and recreation programs, psychiatric counselling and behaviour therapy, court and justice related services and short-term respite to adults with a developmental disability, an acquired brain injury, or those who may be dually diagnosed.

Operating in the South East and Champlain Regions of Ontario, Pathways is fully accredited by the Commission for the Accreditation of Rehabilitation Facilities (CARF). Pathways is a preferred provider of community based ABI services and supports through the Local Health Integration Networks (LHIN) that service the Champlain and South East regions of Ontario.

Our Vision

That all people enjoy a high quality of life as an accepted member of their chosen community.

Our Mission

We support people in living their best lives.

Our Philosophy & Guiding Principles

•Help, always
•Help everyone make a difference
•Take initiative in creative and resourceful ways
•Create homes, not houses
•Achieve more together
•Embrace and contribute to new thinking

Value uniqueness, personal growth, and independence.

About the Pathways to Independence Board of Directors

Pathways to Independence is governed by a volunteer Board of Directors who share their experience and skills in Business and Human Services to provide long term strategic guidance and direction. The Board of Directors meets on a monthly basis and holds its Annual General meeting in October each year.


Do you want to be on our Volunteer Board of Directors? Click the link below to fill out an application!

Board of Directors Candidate Application-Fillable Form

Thank You

Thank you to our Board Directors
for their unwavering commitment to the
agency, our employees, and mostly, to the people
we support. We appreciate your time, talents and


For more information or if you wish to contact a board member please email or phone:
Lisa Triemstra
Executive Assistant & Board Liaison
613-962-5085 ext 231

Our Human Resources

Pathways is committed to creating and maintaining a workplace that promotes positive Human Resources practices and relationships where employees will grow, make an impact and stay.

A strong commitment to Health & Safety coupled with a diverse, skilled workforce ensures that Pathways is able to provide excellent services to the people we support.

Health & Safety

Pathways leadership supports a strong health and safety workplace culture that is recognized by our accreditors and our community partners.

Our commitment ensures the necessary resources are available to maintain healthy, safe and clean living and work environments to deliver quality services and minimize risk of harm to our clients, employees, volunteers and visitors.

Employment Opportunities

Employment opportunities will be posted as they become available on the careers page https://www.fitzii.com/careers/pathwaystoindependence.

To contact the Human Resources Department please call 613-962-2541.

“Pathways to Independence has a cadre of employees who have been with the organization for many years; they demonstrate a high level of professionalism and genuine commitment to the persons served.”

CARF Survey Report, Agency Strengths, 2015

Finance, Operations & IT

Pathways Finance team is responsible to ensure all financial transactions and reports are completed. The Operations Department ensures that all Pathways homes and locations are maintained, safe and secure for our clients, employees, volunteers and guests. Pathways works closely with a third party vendor, Zycom Technology to support the agency information technology infrastructure.

PTI Financial Statements – March 31, 2021

PTI Financial Statements – March 31, 2020

PTI Financial Statements – March 31, 2019

To contact our Operations Department, please call 613-962-2541 ex 226
To contact our Finance Department please call 613-962-2541 ex 255

No Liability

Under no circumstances will Pathways to Independence be liable for any consequence relating directly or indirectly to any action or inaction you take based on the information, services or other material on its Website. While Pathways to Independence will attempt to keep its Website current, accurate, and complete, Pathways to Independence cannot guarantee, and will not be responsible for any damage or loss related to, the timeliness, accuracy or completeness of the information, services or other material on the Website.

Modifications to Site

Pathways to Independence reserves the right to, from time to time, discontinue – temporarily or permanently – the information, services, products and/or other content on the Website with or without notice.

Internet Links

This Website may provide links to other Internet sites. Pathways to Independence has no control over such sites; Pathways to Independence does not endorse, and is not responsible for, any such sites or the information, material, products or services contained on or accessible through those sites. Pathways to Independence shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance upon any such information, material, products, or services.

Photographs and Images

Except as expressly authorized by Pathways to Independence, you agree not to copy, modify, rent, lease, loan, sell, assign, distribute, license, reverse engineer, or create derivative works based on the Website or any content (including, without limitation, any software) available through the Website.

Questions or Comments

If you have any questions about the practices of this Website, or your dealings with this Website, please contact us.

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